The COVID-19 pandemic continues to result in large scale disruptions in both our business and daily lives. Clyde Paul Insurance Agency is fully operational and has been helping clients navigate their insurance questions during this difficult time.

Please see below for answers to some frequently asked questions, and feel free to reach out to us any time through your account representative, our contact page or by calling 201-991-7598 for assistance with any of your insurance matters.

Is your office currently open during normal business hours?

Our physical office is closed but our full team is working remotely and is accessible via all of our usual communication channels. The phones are being answered during normal business hours (8:30–5pm M–F). You may also fill out our contact form, call us at 201-991-7598 or reach out to your dedicated account representative.

I’ve suffered a hardship due to COVID-19, are insurance companies being more flexible in terms of payment schedules?

Insurance carriers have been very accommodating in modifying billing schedules due to a state-mandated business closure or personal hardship during this time. Please reach out to us and we will help navigate you through the process.

How do I pay my insurance bill?

Please visit our payment page and find the link to your carrier to make a payment directly on their website, by mail or over the phone.

What video chat platforms do you offer for clients?

Our firm is using Zoom for most meetings, though we are happy to use FaceTime if you prefer.

Are you accepting new clients?

Yes. We are fully open to support our existing clients and service new clients as well.

How can I get updates regarding the status of my open claim?

Please contact your account representative, or our office, just as you would normally.